GLOW RETREAT PRIVACY POLICY

Effective Date: February 2, 2026
Last Updated: February 2, 2026

GLOW Retreats LLC ("we," "us," or "our") is committed to protecting the privacy of retreat participants and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard information when individuals register for and participate in our retreats or visit our website.

1. INFORMATION WE COLLECT

Personal Information

When registering for a GLOW Retreat, we collect:

  • Name, email address, phone number, and mailing address

  • Emergency contact information

  • Payment and billing information

  • Date of birth

  • Dietary restrictions and allergies

  • Medical conditions or physical limitations relevant to retreat participation

  • Answers to application questions about intentions and goals

Automatically Collected Information

When visiting our website, we may automatically collect:

  • IP address, browser type, and device information

  • Pages visited and time spent on our site

  • Referring website or source

Photos and Videos

During retreats, we may capture photos and videos for marketing and promotional purposes, subject to participant consent via our media release.

2. HOW WE USE INFORMATION

We use collected information to:

  • Process retreat registration and payment

  • Communicate about retreat details, schedule changes, and updates

  • Accommodate dietary restrictions, medical needs, and accessibility requirements

  • Provide emergency assistance if needed

  • Improve retreat programming and services

  • Send follow-up resources and community access information

  • Market future retreats and programs (with consent)

  • Comply with legal obligations

3. HOW WE SHARE INFORMATION

We do not sell personal information. We may share information with:

Service Providers: We share information with trusted third parties who assist in operating our retreats, including:

  • Suncadia Resort (accommodations)

  • Private chefs and caterers (dietary information)

  • Spa and wellness practitioners (health/allergy information)

  • Payment processors (billing information)

  • Email marketing platforms

Emergency Situations: We may share information with medical professionals or emergency responders if necessary for health and safety.

Legal Requirements: We may disclose information if required by law, court order, or government regulation.

With Consent: We may share information for purposes not described in this policy with explicit consent.

4. DATA SECURITY

We implement reasonable security measures to protect information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect information, we cannot guarantee absolute security.

5. DATA RETENTION

We retain personal information for as long as necessary to:

  • Fulfill the purposes outlined in this Privacy Policy

  • Comply with legal, accounting, or reporting requirements

  • Resolve disputes and enforce our agreements

After a retreat concludes, we retain basic contact information for alumni community access and future retreat communications unless participants opt out.

6. PARTICIPANT RIGHTS AND CHOICES

Participants have the right to:

  • Access: Request a copy of the personal information we hold

  • Correction: Request correction of inaccurate or incomplete information

  • Deletion: Request deletion of personal information (subject to legal retention requirements)

  • Opt-Out: Unsubscribe from marketing communications at any time via the link in our emails

  • Media Opt-Out: Decline photo/video use via our media release form

To exercise these rights, contact us at [insert email address].

7. COOKIES AND TRACKING

Our website may use cookies and similar tracking technologies to enhance browsing experience. Cookie preferences can be controlled through browser settings.

8. THIRD-PARTY LINKS

Our website may contain links to third-party websites (e.g., Suncadia Resort, travel insurance providers). We are not responsible for the privacy practices of these external sites. We encourage visitors to review their privacy policies.

9. CHILDREN'S PRIVACY

GLOW Retreats are designed for adults. We do not knowingly collect information from individuals under 18 without parental consent. If we learn that we have collected information from a minor, we will delete it immediately. Please contact us if you believe we have collected information from a minor.

10. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

11. CONTACT INFORMATION

Questions about this Privacy Policy or how we handle information should be directed to:

GLOW Retreats LLC
glow.retreats.wa@gmail.com